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Medical Advocate Program (MAP)

Because education is the key to saving money and improving the process and performance of self-directed solutions, Delphi has developed a Medical Advocate Program (MAP) to actively educate employees to become more informed, more effective purchasers of their healthcare.

This service, the first of its kind in Florida, features a convenient, totally confidential resource for employees who want to find the most appropriate providers and medical facilities, and need one-on-one guidance in exploring alternatives and finding the most cost-effective medical choices in their self-directed healthcare. MAP’s member-direct call center, staffed by friendly, medical professionals, fills the information gap created by HIPAA liability for your HR Department.

Your employees will want to call MAP when:

• They want to have quality information on any physician and facility in your area
• They need to see a specialist or have a procedure done in a hospital or outpatient facility
• They have medical questions that are best answered by a Registered Nurse (RN)
• They want to have access to medical information on specific ailments via Internet
• They want to have information on alternative treatment options
• They want help with questions to ask their physician about their symptoms or ailments
• They want local contact information on organizations, social services and support groups available
• They have any difficulty getting the medical services they need when they need them

Delphi’s Medical Management Programs are completely confidential and follow the guidelines for HIPAA compliance and of the Federal Government's and State of Florida's rules and regulations regarding confidentiality.